Privacy Policy

1. Data Controller

The responsible body for the processing of your personal data on this website is:

Katharina Balat
Relationship Counselor & Coach
Email: hello@my-relationship.com
Website: www.my-relationship.com

If you have any questions about your personal data or want to exercise your rights, you can contact me at any time via email.

2. General Information on Data Processing

Your personal data is very important to me. I treat your data confidentially and in accordance with the GDPR and this Privacy Policy.

Personal data means all information that can identify you directly or indirectly – e.g., name, email address, IP address, or usage behavior.

I process your data only if:

• you provide it voluntarily (e.g., contact form, appointment booking)
• certain technical data is automatically collected when you use my website
• or you have given your consent (e.g., for Google Analytics)

3. Data Collection on this Website

3.1 Server Log Files (Hosting via one.com)

When you visit my website, my hosting provider one.com automatically collects and stores information in server log files, including:

• your IP address (anonymized)
• date and time of access
• visited pages
• browser type and version
• operating system
• referrer URL

This is technically necessary to provide the website securely and reliably.

Legal basis: Art. 6 (1) f GDPR (legitimate interest: secure and efficient website operation)

I have concluded a Data Processing Agreement (DPA / AVV) with one.com.

3.2 Cookies

My website uses cookies. Cookies are small files stored on your device that enable certain functions – from necessary technical functions to analytics (if you consent).

Types of cookies:

• Essential cookies: required for website operation
  → set without consent
• Optional cookies: e.g., analytics cookies (Google Analytics)
  → only set if you give consent

A cookie banner appears on your first visit, where you can select which cookies you allow. You can revoke this choice at any time.

Legal basis:

• Essential cookies: Art. 6 (1) f GDPR
• Optional cookies: Art. 6 (1) a GDPR (consent)

3.3 Contact (Form / Email)

If you contact me via the contact form or email, I store the data you provide – usually name, email address, and message.

I use this data exclusively to process your inquiry.

Legal basis: Art. 6 (1) b GDPR (pre-contractual measures)
or for general inquiries: Art. 6 (1) f GDPR

Your data will be deleted after your inquiry is completed unless legal retention obligations exist.

3.4 Online Appointment Booking (TidyCal)

I use TidyCal (AppSumo LLC, USA) for scheduling appointments.
When you book a session, the following data is processed:

name

email address

phone number (optional)

appointment details

These data are only used for organizing your appointment.

Since TidyCal is located in the USA, your data may be transferred to a third country.
I have concluded a Data Processing Agreement (DPA / AVV) including the EU Standard Contractual Clauses, ensuring an adequate level of data protection.

Legal basis: Art. 6 (1) b GDPR

3.5 Web Analysis with Google Analytics

I use Google Analytics to understand how visitors use my website and to improve the content.

Google Analytics uses cookies (only after your consent) and processes:

• anonymized IP address
• browser information
• visited pages
• duration of visits
• interactions

IP anonymization is activated so your full IP address is not stored.

Legal basis: Art. 6 (1) a GDPR (consent)

I have concluded a Data Processing Agreement (DPA / AVV) with Google.

You can withdraw your consent at any time.

4. Data Processing Agreements (Art. 28 GDPR)

I work with service providers that help me run the website or provide functions.
With all relevant providers, I have Data Processing Agreements (DPAs / AVVs):

• one.com (hosting)
• Google (Analytics)
• TidyCal / AppSumo LLC (appointment booking, incl. EU Standard Contractual Clauses for USA)

These agreements ensure your data is only processed according to my instructions and is protected according to European standards.

5. Sharing Personal Data

I do not share your personal data with third parties unless:

• you have explicitly consented
• it is necessary to fulfill a contract (e.g., appointment booking)
• I am legally obliged
• it is required for IT or hosting providers (with DPA / AVV)

6. Your Rights

You have the following rights under the GDPR:

• Access: to know what data I process about you (Art. 15 GDPR)
• Rectification: of inaccurate data (Art. 16 GDPR)
• Deletion: of your data when legally possible (Art. 17 GDPR)
• Restriction: of processing under certain conditions (Art. 18 GDPR)
• Data portability: receive your data in a structured format (Art. 20 GDPR)
• Objection: against processing based on legitimate interest (Art. 21 GDPR)
• Withdrawal: of consent at any time (Art. 7 (3) GDPR)

To exercise your rights, email me at:
📩 hello@my-relationship.com

You also have the right to lodge a complaint with a supervisory authority.

7. Data Security

I use technical and organizational measures to protect your data from loss, misuse, or unauthorized access.
This includes SSL encryption, restricted access, and secure hosting infrastructure.

8. Changes to this Privacy Policy

I may update this Privacy Policy if legal requirements change or new technical features are added.
The current version is always available on this website.